FAQs
Countly Books provides a wide range of financial services including accounting, bookkeeping, payroll management, VAT return preparation, tax planning and compliance, financial reporting, and more. We tailor our services to meet the unique needs of each client, whether you’re a freelancer, small business owner, or a larger corporation.
At Countly Books, we pride ourselves on our personalised approach to financial management. We take the time to understand each client’s unique situation and provide tailored solutions that meet their specific needs. Our team of experienced professionals is dedicated to delivering top-tier service and support to help our clients achieve their financial goals.
Getting started with Countly Books is easy! Simply contact us via phone, email, or our website contact form to schedule a consultation. During the consultation, we’ll discuss your specific needs and goals, and determine the best services to support your business.
The cost of our services varies depending on the scope and complexity of your financial needs. We offer transparent pricing with no hidden fees, and we’ll provide you with a detailed quote before beginning any work. We strive to offer competitive rates while delivering exceptional value to our clients.
We utilise cloud-based accounting software to manage our clients’ financial data. This allows you to access your financial information securely from anywhere, at any time. We’ll provide you with login credentials and guidance on how to access and navigate the software.
Absolutely! We understand that changing accounting firms can seem daunting, but we’ll make the transition as smooth and seamless as possible for you. Simply get in touch with us to discuss your needs, and we’ll take care of the rest.
We strive to provide prompt and responsive support to our clients whenever they need it. While our regular business hours are Monday to Friday, 9 am to 5 pm, we offer email support outside of these hours and will do our best to address any urgent inquiries as quickly as possible.
Yes, absolutely. We take the security and confidentiality of our clients’ financial information very seriously. We utilise industry-leading security measures to protect your data and adhere to strict confidentiality protocols at all times.
We provide regular updates on your financial status based on your preferences and needs. Whether you prefer monthly, quarterly, or annual updates, we’ll work with you to establish a communication schedule that works best for you. Additionally, you can access your financial data in real-time through our cloud-based accounting software.